Shortkini | Returns and Exchange Policy – Shortkini Swimwear

Returns and Exchange Policy

Returns and exchange policy

Should there be any issue with your Shortkini, we accept returns and exchanges within 14 days of your receiving the parcel. Given the sanitary issues related to swimwear, the Shortkini must be returned unworn (do not remove the sanitary patch) and in the same condition as it was sent, this includes all labels and packaging.

How to proceed:

    • Please contact our customer service department by phone at: 514-439-5577 or by email at info@shortkini.com. Please provide the following informations: your name, order number, and the reason why the Shortkini doesn't fully satisfy. We will then provide a confirmation number to be sent along with the Shortkini.

    • Please remeber to include the confirmation number in the parcel before shipping it to the following address: 1001 rue Lenoir, suite E208, Montréal (Qc), Canada,H4C 2Z6.

    • Upon receiving the parcel, we will proceed to replace or refund your order! Simple!

Please note we will refund any shipping fee related to the purchase of faulty goods.